Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically.

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Contact Form 7 is a plugin designed to be a practical tool for all WordPress users who embrace the philosophy of free and open source software.

FormBridge for Zoho is a handy WordPress plugin that lets you connect Contact Form 7 to Zoho CRM without coding. You can link up any of ten popular form plugins, including Elementor Forms, Contact Form 7, WPForms, and Gravity Forms, with six Zoho apps: Zoho CRM, Zoho Bigin, Zoho Books, Zoho Desk, Zoho Campaigns, and Zoho Marketing Automation.

In this guide, we’ll show you how to use Contact Form 7 as a trigger, and send every new submission into Zoho CRM as a Lead automatically.

Setup Contact Form 7 Integration With Zoho CRM

First, go to your FormBridge for Zoho dashboard, click on Forms, and then + Add New Feed.

Add new feed-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

On the add feed screen,fill in the necessary information. Put your desired name in Feed title.

Add feed title-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

Then you need to make sure Enabled (Send Submissions for this feed) is turned on.

note-icon  Note

If this option is disabled, submission data from the selected form will not be sent to Zoho.

Send Submissions button for this feed-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

After that, the most important thing is to select your Trigger. In this case, we are selecting Contact Form 7.

Select your trigger-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

Once you select the trigger, you can see the form list in the form dropdown. Select the form that you want to use for sending data to Zoho CRM, for example School form  and then click Next.

select your form -Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

You’ll now arrive on the Zoho Connection tab. Here, first select Zoho app from the dropdown menu select Zoho CRM.

Select zoho app-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

Now select the Connected account that you have already created. If you haven’t created one yet, set that up first under FormBridge for ZohoConnections.

Click Here How to Create connections →

Select your connected Account-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

After that, select the Module / resource from the dropdown menu. We are selecting the Leads module in this case.

Select module/Resource from menu--Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

In the Duplicate Check field, you can check for duplicate records and update an existing record in Zoho if a match is found based on email, name, or other fields. Enable this option if you want to update existing records. Then, click Next.

Check Duplicate field-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

Field Mapping: Here, you need to map your form fields to the corresponding fields in the selected Zoho CRM module. Since we selected Leads, the Last Name field is required in Zoho CRM. Make sure to map your form’s Name/Last Name field to the corresponding Zoho CRM field.

The required fields may vary depending on the module you select, so make sure to map all required fields accordingly. You can also click the Add Mapping Row button to map additional form fields.

field mapping-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

From the mapping you can put also static field value if you want

Once your necessary fields are mapped, click on the Create feed button.

Also static field-Contact Form 7 to Zoho CRM
Contact Form 7 Zoho CRM Integration: Connect and Create Leads Automatically. note-icon

Now, to check your connection, go and submit the form that you selected for this integration. Then you can see the status from the timeline.

note-icon  Info

Every delivery, success or failure, is recorded on the FormBridge for Zoho → Logs screen, with a one-click Resubmit option for anything that failed.

note-icon  Note

  • One feed always listens to exactly one Contact Form 7. If you have two Contact Form 7 that should both send data to Zoho CRM, create two separate feeds.
  • Switching the Zoho app, account, or module after you have already mapped fields will clear the mapping rows below. After changing any of these options, you need to map the fields again.
  • To find the exact Zoho CRM field API names, go to FormBridge for ZohoConnections and click the Modules & fields button for the selected account.
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