Divi Form Builder to Zoho Campaigns Integration
A Divi Form Builder to Zoho Campaigns integration sends every form submission from your WordPress site straight into Zoho Campaigns, with no copying and pasting and no code.
FormBridge for Zoho connects Divi Form Builder to Zoho Campaigns through a single feed. This guide covers the complete process in 13 steps, from creating the feed and picking the trigger to configuring the Zoho Campaigns destination, mapping the fields and testing the result.
Supported sources and Zoho apps
FormBridge for Zoho connects these WordPress sources with your Zoho apps. This page follows the Divi Form Builder to Zoho Campaigns route from start to finish.
WordPress form plugins
- Elementor Forms
- Contact Form 7
- WPForms
- Gravity Forms
- Fluent Forms
- Ninja Forms
- Forminator Forms
- Formidable Forms
- Happyforms
- SureForms
- Divi Form Builder
Zoho apps
- Zoho CRM
- Zoho Bigin
- Zoho Books
- Zoho Desk
- Zoho Campaigns
- Zoho Marketing Automation
- Zoho Inventory (Pro)
Before you start
- Divi Form Builder is installed and activated, alongside the Divi theme or the Divi Builder plugin.
- You’ve built a form with the Divi Form Builder module and published the page it sits on.
- Elementor Forms is installed and activated, and you have published at least one page containing a form. The Form widget is available in Elementor Pro only.
- FormBridge for Zoho is installed and activated on the same site.
- You know which mailing list should receive the subscribers, and your form collects an email address.
- Your Zoho account is authorised for Zoho Campaigns under FormBridge for Zoho → Connections. If it isn’t, follow the guide to creating a Zoho connection.
How to connect Divi Form Builder to Zoho Campaigns
13 steps, from creating the feed to a live form submission reaching Zoho Campaigns.
Steps 1–4 · Trigger and details
Step 1: Create a new integration feed
FormBridge for Zoho › All FeedsIn your WordPress dashboard, open FormBridge for Zoho, click All Feeds, then click + Add New Feed.
Open All Feeds and click + Add New Feed. Step 2: Select Divi Form Builder as the trigger
New feed › Trigger appFrom the list of trigger apps, select Divi Form Builder. The feed will now run each time the Divi Form Builder form you choose is submitted.
Select Divi Form Builder from the trigger apps. Step 3: Enter a feed title
Name this feed › Feed titleOn the Name this feed screen, enter the required information. In the Feed title field, enter a name of your choice.
Enter a feed title you’ll recognise later. Step 4: Select your form
New feed › FormFrom the provided dropdown menu, select the Form you want to connect with FormBridge for Zoho.For example, select Form-Collage Form, then click Continue.
Each feed listens to exactly one form. To connect another Divi Form Builder form, create another feed.
One feed, one formEach feed listens to exactly one form. To connect another Divi Form Builder form, create another feed.
Choose your Divi Form Builder form, then click Continue.
Steps 5–13 · Destination and mapping
Step 5: Select your connected account
Zoho connection step › Connected accountOn the Zoho connection step, open the Connected account dropdown and choose the Zoho account you connected under FormBridge for Zoho → Connections.
No account in the list?Create a connection first, then return to the feed. Learn how to create a Zoho connection.
Choosing the connected Zoho account. Step 6: Select Zoho Campaigns as the Zoho app
Zoho connection step › Zoho AppNext, open the Zoho App dropdown and select Zoho Campaigns.
Selecting Zoho Campaigns as the Zoho app. Step 7: Select the mailing list
Zoho connection step › Mailing ListFrom the Mailing List dropdown, choose the list that new subscribers should be added to. The lists load from Zoho once the account is chosen.
Choosing the mailing list for new subscribers. Step 8: Select the subscription type
Contact options › Subscription typeUnder Contact options, open the Subscription type dropdown and choose the email permission level for new subscribers.
Choosing the subscription type. Step 9: Choose when contacts are added to the list
Contact options › Add to listFrom the Add to list dropdown, choose when new subscribers join the mailing list:
- Right away adds the contact to the list as soon as the form is submitted.
- After they confirm by email sends the contact a confirmation email from Zoho first. The contact joins the list only after confirming.
Choosing when new subscribers are added to the mailing list. Step 10: Choose topics
Contact options › TopicsIn the Associate contacts with these topics field, choose the topics new subscribers should be linked to. Subscribers then receive emails only about the topics they chose, which keeps your campaigns targeted. Hold Ctrl or Cmd to pick more than one.
Choosing topics for new subscribers. Step 11: Add contact tags
Contact options › Contact TagsIn the Contact Tags field, select tags to apply to new subscribers. Tags make it easy to segment contacts, for example by the form they submitted or their lead source.
Adding contact tags to new subscribers. Step 12: Turn on the duplicate check
Zoho connection step › Duplicate CheckThe duplicate check looks for an existing contact that matches the submission, based on email, name or another field. When it finds a match, FormBridge updates that contact instead of creating a new one.
Turn it on if you want existing contacts updated, then click Continue.
Turning on the duplicate check. Step 13: Map your form fields and create the feed
Mapping step › Field MappingMatch each Elementor Forms field to the Zoho Campaigns field that should store its value. Click Add Mapping Row to map more fields.
Map the email addressZoho Campaigns identifies contacts by email address, so always map your form’s email field. Map any other required fields too, or the contact won’t be added.
Mapping Elementor Forms fields to Zoho Campaigns fields. If a field should always get the same value, enter a static value in its mapping row instead of choosing a form field. When the required fields are mapped, click Create feed. The feed starts listening to the selected form straight away.
Adding a static value and creating the feed. Delivery logsEvery delivery, successful or failed, is recorded under FormBridge for Zoho → Logs. Failed deliveries can be sent again with Resubmit.
Feed settings reference
| Setting | Stage | What it does |
|---|---|---|
| Trigger app | Trigger | The source that starts a delivery. Here, Elementor Forms. |
| Feed title | Details | Names the feed in the feed list and the delivery log. Used inside WordPress only. |
| Enabled | Details | When off, submissions from the selected form are not sent to Zoho. |
| Form | Details | The single form this feed listens to. |
| Zoho App | Destination | Chooses the Zoho app that receives the data. Select Zoho Campaigns. |
| Connected account | Destination | The authorised Zoho account where contacts are created. |
| Mailing List | Destination | The Zoho Campaigns list that new subscribers are added to. |
| Subscription type | Destination | The email permission level applied to new subscribers. |
| Add to list | Destination | Whether contacts join right away or after confirming by email. |
| Topics | Destination | Topics associated with the contact, so they only receive emails they opted into. |
| Contact Tags | Destination | Tags applied to new subscribers for segmentation. |
| Duplicate Check | Destination | Updates a matching contact instead of creating a new one. |
| Source | Mapping | Form field sends the visitor’s input. Static value sends the same text every time. |
| Form field / Zoho field | Mapping | The form field to send and the Zoho Campaigns field that receives it. |
| Add Mapping Row | Mapping | Adds another field pair. |
| Create feed | Mapping | Saves the feed and starts listening to the form. |
Verify the integration
- Submit a test entry on the page holding your form, using an email address you can recognise.
- Check the log under FormBridge for Zoho → Logs and confirm the delivery succeeded.
- Find the contact in the mailing list you selected by searching for the test email.
- Check the values, including any static values.
- Test the duplicate check, if it’s on, by submitting the same email again. The existing contact should update.
Troubleshooting
Pick the symptom you’re seeing to get the fix.
No contact is added
- Likely cause
- The email field or another required field isn’t mapped.
- How to fix it
- Map your form’s email field and every other required field, then check the Logs screen for the error returned by Zoho Campaigns.
No form in the dropdown
- Likely cause
- The form hasn’t been saved on a published page, or Elementor isn’t active.
- How to fix it
- Publish the page containing the form, confirm Elementor is active, then reopen the feed and open the Form dropdown again.
Added to the wrong list
- Likely cause
- A different mailing list was selected in the feed.
- How to fix it
- Edit the feed and choose the correct mailing list in Step 7.
Contact not in the list yet
- Likely cause
- Add to list is set to After they confirm by email, and the contact hasn’t confirmed yet.
- How to fix it
- Ask the contact to confirm the email from Zoho, or choose Right away in Step 9 if confirmation isn’t needed.
Mapping rows cleared
- Likely cause
- The app, account or list changed after mapping.
- How to fix it
- Set the app, account and list first, then map the fields.
Field name not found
- Likely cause
- The API name doesn’t exist in Zoho Campaigns.
- How to fix it
- Check the correct name under FormBridge for Zoho → Connections → Modules & Fields.
Still stuck? Email the failed entry from the Logs screen to support@techwavesolutions.net, or ask in the FormBridge for Zoho community.
Frequently asked questions
Do I need Divi to use Divi Form Builder?
Yes. Divi Form Builder adds a form module to the Divi Builder, so the Divi theme or the Divi Builder plugin has to be installed and active alongside it.
How is this different from the Divi contact form trigger?
They are separate triggers. The Divi contact form is the Contact Form module built into Divi, while Divi Form Builder is a separate plugin with its own form module. Pick the trigger that matches the module your form was built with.
How do I check that a submission reached Zoho?
Submit the form with test data, then open FormBridge for Zoho → Logs. Every delivery is listed with its result, and failed deliveries can be resubmitted.
Can I connect Elementor Forms to Zoho Campaigns?
Yes. Use Elementor Forms as the trigger and Zoho Campaigns as the destination. After selecting your form, choose your connected Zoho account and mailing list, set the subscription type, when contacts join, topics and tags, then map your form fields.
Do I need Elementor Pro?
Yes. The form widget is part of Elementor Pro, so free Elementor has no form to use as a trigger.
What is the difference between Right away and After they confirm by email?
Right away adds new subscribers to the mailing list as soon as the form is submitted. After they confirm by email sends each subscriber a confirmation email from Zoho first, and adds them only after they confirm.
What is the difference between topics and tags in Zoho Campaigns?
Topics control which kinds of emails a subscriber receives, so they only get emails about topics they chose. Tags label contacts so you can segment them, for example by form or lead source.
What happens if the same email is submitted again?
Zoho Campaigns identifies contacts by email address, so sending the same address again updates the existing contact instead of creating a duplicate.
Can two forms send subscribers to Zoho Campaigns?
Yes. Each feed listens to exactly one form, so create a separate feed for each form.
Related guides
Setting this up with a different trigger or a different Zoho app? Start from the matching guide.
- Create a Zoho connection
- All FormBridge triggers
- Zoho CRM action guide
- Zoho Books action guide
- Zoho Bigin action guide
- Zoho Desk action guide
- Zoho Marketing Automation action guide
Still stuck? Email the failed entry from the Logs screen to support@techwavesolutions.net.
